Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-aluminum-body-repair.collision-talk.com (hereafter referred to as “Tesla Aluminum Body Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data we collect from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  1. You use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You communicate with us via email, phone, text messages (SMS), or other channels.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscribe to our services.
  • Financial Information: Bank account numbers, wire transfer details, or other financial records for processing transactions.
  • Purchase Information: Items purchased, quantities, pricing, and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, including IP addresses, mobile phone numbers, and device tokens used for push notifications.
  • Location Data: Geographic location data provided by your browser or device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our products or services.
  • Social Media Information: Data from social media platforms (if connected) including user profiles, preferences, and interaction history.
  • Product Information: Details about products you browse, view, or purchase, such as product specifications and preferences.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies, and third-party integrations.

Cookies

We use cookies to enhance your experience and provide insights for improvement. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as login sessions and shopping cart functionality.
  • Preferences: They remember user preferences, language settings, and display options to personalize your experience.
  • Analytics: Used by analytics tools to collect information about how our site is used, including traffic sources and user behavior.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we delete or anonymize the data to prevent direct identification.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: Data transmitted and stored on our systems is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process payments and handle other sensitive tasks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, Correction, or Deletion of Data
  • Right to Restriction (or Limitation) of Processing
  • Right to Portability of Data
  • Objection or Opt-Out from Data Processing
  • Non-Discrimination
  • Right to File Appeals or Complaints with Supervisory Authorities

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at [email protected].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, requests for information, or complaints regarding privacy and data protection, please contact us:

We value your trust in our commitment to privacy and data security.